Privacy Policy
What do we collect, and why?
When you contact Metric Forge Labs, we receive the details you submit, such as your name, email address, phone number if provided, service interest, timing preference, and message. If you request a free merchant statement analysis, we also receive the business details and statement file you upload through our form. Statements may contain transaction and fee information. Please remove full payment card numbers, Social Security numbers, passwords, and unrelated personal information before uploading.
How we use and share information
We use the information you submit to answer inquiries, review merchant statements, prepare requested analyses or proposals, and communicate with you about our services. Durable hosts our website, Fillout/Zite handles our statement analysis form, and our email provider handles messages. When needed to prepare payment processing options, we may share relevant business details and statement information with payment processing partners. We may also disclose information when required by law.
Your choices and data retention.
We retain submitted information as needed to handle your request, maintain business records, and meet applicable legal obligations. You can ask to access, correct, or delete information you submitted by emailing juanchacon@metricforgelabs.com. We will review your request and may need to keep certain records where requiered by law.